Shipping Policy
At 【请替换:店铺名称】, our commitment is to deliver your orders efficiently and securely.
Order Processing
Orders are typically processed within 1-2 business days after payment is confirmed. Please note that processing times may be extended during holidays, promotional events, or peak seasons.
Shipping Timeframes
Once processed, shipping usually takes between 5-10 business days. Shipping fees are calculated and shown at checkout based on your location and chosen shipping method.
Shipment Tracking
When available, we will provide tracking information once your order has shipped. Please allow time for carriers to update tracking details after shipment.
Shipping Delays
Occasionally, delivery times may be affected by factors beyond our control, such as severe weather, transportation disruptions, customs inspections, or public holidays.
Return & Refund
You can return most items within 30 calendar days of delivery. Customers are responsible for return shipping costs, except when the item is defective, damaged, or incorrect.
Once your return is received and inspected, your refund will be processed within 5-7 business days.
Order Cancellation
If you wish to cancel an order, please contact us within 12 hours of placing it to be eligible for cancellation before processing.
If you have any questions about your order or shipping, please contact us at 【请替换:客服邮箱】.